When it comes to cannabis retail, loyalty programs have become more than just perks — they’re key drivers of repeat business, stronger customer relationships, and increased revenue. To make these programs seamless and effective, dispensaries are turning to specialized software platforms designed for the unique challenges of the cannabis industry. Here’s a look at the top software providers currently leading the pack.
Springbig
A longtime favorite among dispensaries, Springbig is widely recognized for its comprehensive cannabis-specific loyalty and marketing platform. It offers a robust suite of tools including SMS campaigns, digital coupons, referral programs, and customer segmentation. Its real-time integration with major POS systems allows dispensaries to trigger personalized rewards at checkout. Users consistently praise Springbig for its ease of use and powerful analytics dashboard.
Alpine IQ
Alpine IQ stands out for its data-driven approach to customer engagement. It’s more than just a loyalty tool — it offers predictive analytics, customer journey mapping, and even fraud protection features. Alpine IQ supports in-app and SMS rewards, making it a hit with tech-savvy dispensaries looking for a modern, multi-channel solution. The platform also complies with strict cannabis marketing regulations, which is a major plus.
Tymber
For dispensaries that want a direct-to-consumer digital storefront with built-in loyalty tools, Tymber is gaining traction. It allows retailers to own their customer data and operate independent from marketplace constraints. With Tymber, rewards can be embedded directly into the online shopping experience, and the platform supports custom-built loyalty tiers, birthday offers, and purchase-based incentives.
Blaze Loyalty
Integrated into the broader Blaze ecosystem, Blaze Loyalty gives retailers a native solution for tracking customer points, purchase behavior, and redemption history. Since Blaze also offers POS, inventory, and compliance software, having loyalty baked into the system eliminates the need for third-party syncing. Many dispensary operators find this streamlines operations and improves reward accuracy.
Fyllo
Originally focused on cannabis marketing and compliance, Fyllo has expanded into loyalty with dynamic, data-backed engagement solutions. It helps brands and retailers create smarter customer profiles and launch targeted promotions based on behavior and preferences. Its real-time tracking and customer feedback tools make it ideal for large-scale operators looking to fine-tune their marketing strategies.
KindTap (Bonus Mention)
Although primarily known as a digital payment solution, KindTap has begun integrating flexible loyalty features for dispensaries looking to offer rewards alongside cashless checkout. With customer demand for convenience growing, this hybrid approach is one to watch.
Loyalty Done Right
The best loyalty program software is one that aligns with a dispensary’s size, goals, and customer base. Whether it’s the deep insights of Alpine IQ or the all-in-one approach of Blaze, these platforms are helping dispensaries strengthen customer relationships — one point at a time.